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Terms of Use


Our general terms and conditions of business below apply to all contracts for the delivery of prefabricated promotional items.

2. Offer and conclusion of contract

All offers by Xinpromo are subject to change and non-binding.
A contract only comes into effect upon written confirmation of the order. As far as a written confirmation of the orders is given by us, the contents of the contract and the scope of delivery are legally binding. Supplementary agreements and verbal declarations by our employees shall only become part of the contract in this case if they are confirmed by us in writing.

3. shipment

Delivery takes place at the time of handing over or sending the promotional items etc.. Our products are shipped in any case at the buyer's risk. The risk is transferred to the buyer upon delivery of the goods for dispatch. This shall also apply if carriage paid delivery has been agreed. If the goods are to be collected by the buyer, the risk shall pass to the buyer upon notification of readiness for shipment.

4.Galley proofs

Proofs of corrections shall be checked by the client for typographical and other errors and shall be returned to the supplier as declared ready for printing. Xinpromo shall not be liable for errors overlooked by the client. Changes made by telephone require written confirmation. In the event of changes after the printing permission, all expenses including the costs of machine downtime shall be borne by the customer. In the case of coloured reproductions in all printing processes, minor deviations from the original are not considered to be justified grounds for a complaint. The same applies to the comparison between any proofs and the production run.

5. Prices, Payment

The prices are usually inclusive of postage and printing, excluding VAT and customs duty. All invoices are due immediately after the invoice date without deduction. The withholding of payments due to any counterclaims and the set-off with disputed or not legally established claims are inadmissible.

6. Retention of title and delivery period

The delivery of promotional items is subject to retention of title. The material remains our property until full payment of all claims - including future claims - has been made. The commitment to an agreed delivery period shall be waived if the Customer
changes in the specifications of the work or the data supplied cannot be used by Xinpromo.

7. Nullity clause

If one of these regulations should be ineffective, the effectiveness of the remaining regulations is not affected thereby. If possible, ineffective provisions shall be replaced by provisions which largely achieve the intended economic purpose.

8. Right of withdrawal

As a private customer, you have a 14-day right of withdrawal for articles without individual printing. The right of withdrawal is excluded for articles which have been individually manufactured for you.
In order to exercise your right of revocation, you must notify us of the following

Xinpromo Co., Limited
Add: Room 4 No.3 Gongle Xiatang Xixiang Town
Bao'an District 518101 Shenzhen China
Skype ID: xinpromo
Tel: 0086-755-29188557
Fax: 0086-755-29188556

by means of a clear declaration (e. g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

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